High processing quality was important to the customer. The packaging had to run through the machines without any problems and be easy to label. They also had to be perfectly stackable. Here, customer gpi benefited from the comprehensive Pöppelmann FAMAC® service, as Stephan Dalhaus, Packaging Purchasing at gpi, emphasises: "We were in close communication with the FAMAC® office staff, who reacted very flexibly to our wishes and distinguished themselves, among other things, through fast data transfer. Overall, we felt that we were in good hands as a customer of Pöppelmann FAMAC®."